IT4IT™ Foundation Training

IT4IT™ Foundation Training is a three-day classroom based training that provides a structured approach to designing, sourcing, and managing services in a Value Chain based framework.

Organising around the IT Value Chain enables IT to enhance its productivity and effectiveness in a manner similar to other operational units such as Finance, Supply Chain and so on. The data-driven IT4IT™ Reference Architecture provides opportunities for agile improvement and an increased IT focus on business outcomes.


  • Enables alignment of your IT service catalogue with business demand.
  • A uniform approach to the procurement, provisioning, consumption and management of IT services through a standardised IT value chain.
  • Enables effective management of complex IT ecosystems (multi-sourcing, Cloud, XaaS, etc.)
  • Gain a deeper insight into the performance of your IT environment and highlight opportunities for cost improvement, quality enhancement and risk reduction.
  • A common reporting mechanism that allows you to report out to the business on agreed performance metrics.
  • Embraces and complements existing process frameworks and methodologies (e.g., ITIL®, CoBIT®, SAFe, and TOGAF®).
  • Automates your BAU IT capabilities to increase the rate of innovation through redirected resources, time and budget.

Knowledge of the IT4IT™ Reference Architecture is useful to anybody involved in the creation and running of an IT environment. These areas typically include:

  • IT Management
  • DevOps Managers and Specialists
  • Integration Specialists
  • Enterprise Architects
  • Solution Architects
  • Domain Architects
  • Analysts
  • Technology Vendors
  • Professional Services Organisations

The learning objectives focus on knowledge and comprehension of the terminology, structure and concepts of the IT4IT™ Reference Architecture. The course provides prescriptive guidance on the specification and interaction with a consistent service model backbone (common data model/context).

The course will ultimately prepare participants for IT4IT™ Foundation Certification, attained via a 40 question exam.